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Our Newsletter


Customer Care

GUARANTEE:

We hope that you are pleased with your purchase from LoveNotes.  If you need to make a return, please make any necessary returns within 10 days of receipt of the merchandise.  Please use our contact us form on the site and we will issue a return authorization number & give you the address to return the merchandise.

Unfortunately, personalized items are non-refundable, unless it was an error on the part of LoveNotes or the product is defective.  Please carefully review your order before submitting & upon receipt of your goods.

ORDER CANCELLATION & CHANGES:

To cancel or change an order, please contact us immediately.   We will make every effort to accommodate you, although we cannot always guarantee that we can cancel or change the order once it has gone into production. 

PAYMENT OPTIONS:

We accept Visa, MasterCard, Discover and American Express.  We have a highly secure site & ensure your information will be safe.  All prices and sales are in U.S. Dollars.  All orders shipped within Colorado will pay 5.1% sales tax on the total amount (including shipping).  Orders shipped outside of Colorado will be tax free. 

PRINTING & SHIPPING:

Printing time, or turnaround time, is the time it takes the printers to print your order. Delivery time is the total of printing time PLUS shipping time. The turnaround time varies by manufacturer. Typical print time for most of our manufacturers is 2-5 business days, and typical shipping time is 3-5 days for ground delivery. If you need an order in a rush, please contact us and we will try to expedite your order (an additional fee may apply).

We ship your order via reputable carriers including FedEx, UPS and USPS. Standard ground delivery generally requires 3-5 working days for your order to reach its U.S. destination.  We are not able to ship internationally at this time. We charge for regular ground delivery based on the weight & total amount of your sale (see chart below). The shipping fees below are approximate values when shipping is based on total amount of your sale.

Order Subtotal: Shipping Fee:

Up to $34.99

$6.95

$35.00 - $49.99

$8.95

$50.00 - $74.99

$10.95

$75.00 - $99.99

$12.95

$100.00 - $124.99

$15.95

$125.00 - $149.99

$18.95

$150.00 - $199.99

$20.95

$200.00 - $249.99

$25.95

$250.00 - $299.99

$30.95

$300.00 - $349.99

$35.95

$350.00 - $399.99

$40.95

$400.00 - $449.99

$45.95

$450.00 - $499.99

$50.95

$500.00 - $549.99

$55.95

$550.00 - $599.99

$60.95

$600.00 - $649.99

$66.95

$650.00 - $699.99

$70.95

$700.00 - $749.99

$75.95

$750.00 - $799.99

$80.95

$800.00 - $849.99

$85.95

$850.00 - $899.99

$90.95

$900.00 - $949.00

$95.95

$949.01 - $999.00

$100.95

$999.01 - $1,099.00

$120.75

 

We do not require a signature for delivery; however, we are not responsible if a carrier leaves your package unattended at your home.  We are also not responsible if a carrier makes several unsuccessful delivery attempts and then returns the package to us.  If a delivery is not possible to your location due to an incomplete address and the package is returned to us, we will need to recharge for the delivery to resend it again.

COPYRIGHT NOTICE:

The designs seen on this website are copyrighted by their respective manufacturers and are displayed here with permission. They cannot be downloaded, reproduced or otherwise transmitted by any means whatsoever. Thank you for understanding!

CONTACT US:

LoveNotes is based out of Colorado and we strive to earn your business by offering the highest quality products and service. At LoveNotes, we carry many products not shown on our site.  If you would like something specific that you do not see, please email us and we would be more than happy to try to accommodate your request.  If you have any other questions about our products, please contact us immediately.   We appreciate all your business!